How to order

1.Purchase directly on GEM OF DOLL official website.

(1).Visit www.gemofdoll.com/en/, click register on the top right to fill out the registration information (Please ensure your name, address, telephone number and e-mail are true and correct), to become our registered user.

(2).After successful registration, please choose the items you want and 'add to cart', then click on'Check out',it will jump to the Paypal payment page.

(3).The payment required is full payment in advance by Paypal, please ensure that your Paypal account is available. (For Paypal account registration,please visit: www.paypal.com)

(4).Please remember your order Number when your payment successfully made,, which can be used for query if any problem may happen.

(5).Please e-mail to sale@gemofdoll.com/644327099@qq.com for telling us your order No.and make it confirmed again.

(6).The confirmation mail will be sent to you (through the e-mail address you provided)within one week after you pay .

(7).Then it takes 30-60 business days for production,when it is shipped,we will keep you informed about the tracking number.

 

Note: Your consignee information will be kept confidential, and we only use it for processing orders, please rest assured.

 

2.Purchase by mail / on-line customer service: 

  If you need to communicate with our customer service for more detailed requirements , you can contact and communicate with us by e-mail or on-line customer service. (For example, commercial invoice or a designated shipping needed) 

Our contact email: 

  sale@gemofdoll.com  or  644327099@qq.com

  

Please note: 

(1).Our online customer service working time:

10:00 AM – 6:00 PM

China Standard Time

Monday - Friday

(2).Please do not unreasonably send video or voice invitation, thank you for your understanding. 

 

3.Purchase via GEM OF DOLL official dealers. 

 Please choose from the official dealers listed on the website.


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